Jacksonville Transportation Authority Strengthens Culture with NAVEX

About this Case Study

As JTA outgrew its days as a small agency, the Ethics Department started to take stock of the organizational culture that would be needed to support future growth. It became clear that strengthening employee trust would be a critical part of the path forward. 

JTA’s ethics hotline on NAVEX One’s EthicsPoint system prioritizes employee trust and communication with employees in public transportation and a thriving speak-up culture.

1. Industry:

   Public transportation & infrastructure

2. Number of employees:

   800

3. Challenge:

   Improving employee culture

4. Solution:

   Strengthening employee trust through a trusted ethics hotline

5. Product:

   EthicsPoint® Incident Management

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