Solutions Consultant
R4696

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.
 

Position Summary:

NAVEX is the worldwide leader in integrated risk and compliance management software and services.  Our solutions are informed, driven and refined by direct feedback from our customers, the industry’s largest community of risk and compliance technology users.  Managing this full range of risks requires an integrated, holistic approach; one that provides a complete picture and enables a comprehensive approach to risk identification and mitigation.  Our solutions are built to work in concert and help make organizations more resilient.

As a member of the Professional Services Organization, the Solutions Consultant will help NAVEX’s customers realize the potential impact of our risk and compliance management solutions and services.  You will work directly with our current and prospective customers post sale to assess the potential impact of NAVEX’s solution, identify specific business requirements and quantify the value to be gained by leveraging NAVEX business fundamentals and Professional Services Methodology within our customers Governance Risk and Compliance (GRC) programs.

We Offer You:

• An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture

• Meaningful Work. Innovative products and solutions with real life impact for people and organizations

• Career Growth. Stellar training and an unwavering commitment to your growth and success

• Life Flexibility. Time to care for yourself, your loved ones, and your community

• Industry Leadership. A highly reputable, fast growing and consistently profitable organization

• Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

• Work directly with our customers to evaluate existing systems, process, and/or user needs to analyze, recommend, design and implement best-practice associated to multiple NAVEX applications

• Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision

• Analyze and map customer business requirements to implementation objectives and the defined Scope of Work

• Act as a liaison between Sales, Product Engineering and IT to communicate and deliver accurate and thoroughly scoped business requirements

• Act as a liaison between Implementation, Customer Interface, Integrations Services and Product Engineering to coordinate and execute all phases of the project lifecycle, ensuring timely delivery and high-quality solutions

• Effectively report and communicate to project teams, including customer stakeholders and internal management teams

• Develop and maintain a deep understanding of the functional architecture of various NAVEX software solutions

• Develop and initiate change impact assessments, sponsorship plans, communication plans and training plans to increase effectiveness, awareness and adoption

• Present NAVEX’s products and services to customers while providing functional and technical expertise

• Utilize company CRM (Salesforce.com) and Professional Service Automation tools to optimize Sales and Project Management activities

What You Will Need:

• 2+ years of proven consulting and software solution implementation experience; Ethics & Compliance industry experience in either a Training, Policy or Ethics capacity is plus

• Experience and familiarity with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation

• Strong analytical and decision-making ability; used to gathering business requirements and solution orientated proposals

• Excellent organizational, communication and interpersonal skills to facilitate collaboration; ability to work and interact with a cross functional and remote team and coordinate project escalations

• Self-motivated with the ability to work under tight deadlines and respond to changing business and technical environments

• Proven project management skills; ideally utilizing Professional Service Automation programs

• Strong presentation skills, project planning and scoping experience.

• Experience with MS Office Professional applications (Outlook, Word, Excel, PowerPoint, Visio, OneNote)

• Experience conducting meetings/presentations using web tools (i.e. Microsoft Teams)

• Familiarity with HTML, Browser based Technologies and Data Integration Services

We believe each member of our team deserves to see a path forward to achieving their career and financial goals.

• Each team member is required to have a career plan in place and reviewed with their manager after six months with our team.

• The starting pay range for this role is $72,500+ per annum.

• Pay progression is based on performance.

Our pay programs are just one element of our commitment to Be the ONE place you want to thrive in life. Check out NAVEX’s career page to learn about our innovative people programs designed to create one powerful life experience for YOU!

NAVEX is an equal opportunity employer, including disability/vets.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!