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White paper

Whistleblower Hotlines and Case Management Solutions - Major Challenges and Best Practice Recommendations

Is your hotline intake program as effective as it could be?

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About this White paper

Many organizations are incorporating a professionally developed and managed whistleblower hotline and case management system to reduce unethical and/or illegal behavior. Understand the 9 key challenges related to development and management of an effective and efficient whistleblower hotline.

  1. For anyone responsible for:
    Incident management and hotline intake, capturing incident reports
  2. What you'll learn:
    • Nine key challenges related to development and management of an effective and efficient whistleblower hotline
    • Sourcing considerations and the performance, Privacy and compliance factors related to outsourcing
    • Cost implications of the sourcing decision
    • The whistleblower hotline must be perceived as independent and credible
    • The whistleblower hotline must be universally accessible and user-friendly
    • Systems, tools and processes must enable accurate, intelligent tracking, reporting and decision-making
  3. Page length:
    12 pages