Learning Consultant Specialist
R4642

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.
 

Position Summary:

Are you looking for a fast-paced, creative, and innovative position in a SaaS environment?  We are seeking a talented, passionate, and dedicated team member who enjoys the Customer Education and Training field to join our team.

As one of our Learning Consultants, you will design and produce a variety of training content for our customers.  Through timely production, you will coordinate the continuous integration of new content to ensure our customers have the information needed to utilize our products to their potential.  This role will require you to tap into your presentation, written, and training skills each day to achieve the greatest results.

We Offer You:

• An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture

• Meaningful Work. Innovative products and solutions with real life impact for people and organizations

• Career Growth. Stellar training and an unwavering commitment to your growth and success

• Life Flexibility. Time to care for yourself, your loved ones, and your community

• Industry Leadership. A highly reputable, fast growing and consistently profitable organization

• Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

• Design, develop, and produce customer education content that is visually engaging and easily followed using a variety of media tools such as video, audio, and interactive technologies to support NAVEX products

• Write effective copy, instructional text, and audio/video scripts

• Leverage your excellent written and verbal communication with the ability to effectively communicate complex ideas, workflows, and software functionality to individuals with varying ranges of expertise, interests, and backgrounds

• Participate in content peer reviews and provide meaningful feedback on a regular basis

• Prioritize and deliver timely content in support of product releases and organizational needs

• Collaborate and build relationships with peers and key stakeholders to better understand the customer lifecycle experience and evolving training needs

• Actively participate in specific working sessions for different NAVEX products, representing the Customer Education team as a subject matter expert (SME)

• Track and analyze curriculum effectiveness to ensure applicability of course materials and adjust where necessary to meet the needs of our customers

What You Will Need:

• A Bachelor’s degree or related training experience preferred

• 1+ years’ experience designing, developing, and facilitating web-based training courses in a SaaS based environment

• 2+ years’ experience in the software industry, preferably in a training, education, support or consulting role

• Working knowledge of learning management systems and experience with e-learning development software (Articulate 360)

• Conceptual and intuitive understanding of how adults learn; accomplished presentation skills, including development and delivery

• Strong writing, editing, and proofreading skills

• Comfort working within software as it relates to learning, testing, and documenting feature functionality

• Excellent organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously and within deadlines

We believe each member of our team deserves to see a path forward to achieving their career and financial goals.

• Each team member is required to have a career plan in place and reviewed with their manager after six months with our team.

• The minimum starting pay range for this role is $65,000+ per annum.

• Pay progression is based on performance.

Our pay programs are just one element of our commitment to Be the ONE place you want to thrive in life. Check out NAVEX’s career page to learn about our innovative people programs designed to create one powerful life experience for YOU!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!